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Microsoft outlook global address list not updating

microsoft outlook global address list not updating-8

When you have multiple Exchange accounts configured, you’ll find a folder for each account that you have.The quickest and most thorough method is to simply rename the If you are still having issues with your OAB afterwards or if the files aren’t being recreated after a manual update, it is very likely that your OAB issues are rooted deeper in your mail profile.

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It can be accessed when using a CUMC email (@cumc.columbia.edu) account with Outlook or when logged in to the Outlook Web App.–For Instructions for Outlook 2007 –For Instructions for Outlook 2011 –For Common errors and troubleshooting Step 2: Uncheck the box next to Download changes since last Send/Receive.In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!(This could take several minutes) Step 2: Uncheck the box next to Download changes since last Send/Receive.(This could take several minutes) Outlook shows the "Updating Address Book" status for a long time. Outlook has a throttling feature that slows the address book update when you are working in Outlook.My computer slows down when Outlook shows the "Updating Address Book" status. In computers with slow hard disk drives, such as portable computers, or running Outlook in a Virtual machine, the process of updating the address book can slow down the computer if the hard disk is fragmented.

To improve offline address book download performance, try defragmenting your hard disk.

In general, Outlook will automatically update the Offline Address Book (OAB) for Exchange accounts once every 24 hours.

When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well.

If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.

someone who just received a CUMC email account, a new student, someone who recently changed their directory information) please use the steps below to synchronize your computer's locally cached version of the GAL.

In fact, Outlook cached mode will continue to download the offline address book every 24 hours regardless of whether the option is enabled.